intern.dksh
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- Tham gia
- 7/7/2016
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1. Introduction:
DKSH is the leading Market Expansion Services provider with a focus on Asia. As the term "Market Expansion Services" suggests, DKSH helps other companies and brands to grow their business in new or existing markets.
Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 750 business locations in 35 countries – 720 of them in Asia – and 27,600 specialized staff, DKSH generated net sales of CHF 9.8 billion in 2014.
The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution, and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth. Business activities are organized into four specialized Business Units that mirror DKSH fields of expertise: Consumer Goods, Healthcare, Performance Materials, and Technology.
In 2015, DKSH celebrates its 150th anniversary. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia, and is deeply rooted in communities and businesses across Asia Pacific.
2. Description:
Job title: Specialist, Desktop Management
Business unit: Central Services
Function: IT
Sub function: IT Infrastructure (IT Help Desk)
Location: VSIP 1 - Binh Duong
Academic level: Bachelor
Job level: Entry level
Salary: contact for more information
2. General responsibilities:
(60% Application + 40% Infrastructure)
Provide helpdesk support and resolve problems to the end user’s satisfaction.
Monitor and respond quickly and effectively to requests received through the IT helpdesk.
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
Modify configurations, utilities, software default settings, etc. for the local workstation.
Assist with onboarding of new users.
Install, test and configure new workstations, peripheral equipment and software.
Maintain inventory of all equipment, software and software licenses.
Report issues to the Service Desk system (DISC) for escalation.
Assign users and computers to proper groups in Active Directory.
Perform timely workstation hardware and software upgrades as required.
Support company applications. (Lotus Notes, MS Outlook, Office 365).
3. Job requirements:
Functional skills and knowledge: IT HW & SW support
Soft skills: Communication, Planning & Advanced English skills
Education: Graduated from University or College in IT field
Work experience: Fresh graduate/0-to-1-year experience working in a foreign company (> 500 users)
4. Contact information:
Send your CV to:
Ms. Hien
Email: hien.thithu.nguyen@dksh.com or
Adress: DKSH Vietnam Co., Ltd
2nd Floor, E.town 2 Building, 364 Cong Hoa
Ward 13, Tan Binh District, Ho Chi Minh City, Vietnam
Deadline: 30/07/2016
DKSH is the leading Market Expansion Services provider with a focus on Asia. As the term "Market Expansion Services" suggests, DKSH helps other companies and brands to grow their business in new or existing markets.
Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 750 business locations in 35 countries – 720 of them in Asia – and 27,600 specialized staff, DKSH generated net sales of CHF 9.8 billion in 2014.
The company offers a tailor-made, integrated portfolio of sourcing, marketing, sales, distribution, and after-sales services. It provides business partners with expertise as well as on-the-ground logistics based on a comprehensive network of unique size and depth. Business activities are organized into four specialized Business Units that mirror DKSH fields of expertise: Consumer Goods, Healthcare, Performance Materials, and Technology.
In 2015, DKSH celebrates its 150th anniversary. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia, and is deeply rooted in communities and businesses across Asia Pacific.
2. Description:
Job title: Specialist, Desktop Management
Business unit: Central Services
Function: IT
Sub function: IT Infrastructure (IT Help Desk)
Location: VSIP 1 - Binh Duong
Academic level: Bachelor
Job level: Entry level
Salary: contact for more information
2. General responsibilities:
(60% Application + 40% Infrastructure)
Provide helpdesk support and resolve problems to the end user’s satisfaction.
Monitor and respond quickly and effectively to requests received through the IT helpdesk.
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
Modify configurations, utilities, software default settings, etc. for the local workstation.
Assist with onboarding of new users.
Install, test and configure new workstations, peripheral equipment and software.
Maintain inventory of all equipment, software and software licenses.
Report issues to the Service Desk system (DISC) for escalation.
Assign users and computers to proper groups in Active Directory.
Perform timely workstation hardware and software upgrades as required.
Support company applications. (Lotus Notes, MS Outlook, Office 365).
3. Job requirements:
Functional skills and knowledge: IT HW & SW support
Soft skills: Communication, Planning & Advanced English skills
Education: Graduated from University or College in IT field
Work experience: Fresh graduate/0-to-1-year experience working in a foreign company (> 500 users)
4. Contact information:
Send your CV to:
Ms. Hien
Email: hien.thithu.nguyen@dksh.com or
Adress: DKSH Vietnam Co., Ltd
2nd Floor, E.town 2 Building, 364 Cong Hoa
Ward 13, Tan Binh District, Ho Chi Minh City, Vietnam
Deadline: 30/07/2016
